Privacy Policy

Effective date: 08 August 2026

This Privacy Policy explains how BrightCore Facility Services (“BrightCore,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information from visitors to brightcorefacilityservices.biz and related pages (the “Site”), including our applicant and employee portal.

BrightCore provides commercial facility and cleaning services. This policy covers two kinds of visitors: general site visitors requesting information or a quote, and applicants/employees who create an account through our online hiring portal. By using the Site, you agree to the practices described below.

1. Information We Collect

1.1 General Site Visitors

If you contact us or request a quote through a form on our Site, we collect the information you provide, which may include your name, business or facility name, phone number, email address, postal code, and any details you share about the service you’re interested in.

1.2 Applicant and Employee Portal Accounts

Unlike a typical brochure website, our Site includes a portal where job applicants create an account to apply for positions and, if hired, manage employment-related information. Through the portal, we collect:

  • Account details: name, email address, phone number, and a password (stored securely, never in plain text)
  • Application materials: resume/CV files, cover letters, and any information you enter into your profile
  • Application status and history: the jobs you’ve applied to, interview scheduling details, offer details (such as proposed start date and terms), and whether an offer was accepted, declined, or is pending
  • Support messages: if you contact us through the portal’s support/contact feature, we collect the subject and content of your message and any replies, to keep a record of the conversation
  • Notifications: we keep a log of account-related notifications (such as status changes) so you can view your own history in the portal

1.3 Information Collected Automatically

  • Cookies. We use cookies to keep you logged into the portal, remember your preferences, and support basic site functionality.
  • Analytics. We may use website analytics tools to understand how visitors use the Site (pages viewed, referral source, device type) so we can improve it.
  • Security tools. Forms and account login may use spam-prevention and security measures (such as CAPTCHA or rate-limiting) to protect against abuse.

2. How We Use Your Information

We use the information we collect to:
  • Respond to quote requests and general inquiries
  • Process job applications, schedule interviews, and manage the hiring process, including sending offers and confirming hires
  • Maintain your applicant/employee portal account and let you track your own application status and history
  • Send you service-related communications, including application status updates, interview notices, and (if you opt in) marketing communications
  • Respond to support messages you send through the portal
  • Improve our Site and services based on how they’re used
  • Detect and prevent fraud, abuse, or misuse of the portal
  • Comply with legal obligations, or to protect the rights, property, or safety of BrightCore, our employees, applicants, or others

3. How We Share Information

We do not sell or rent your personal information to third parties. We share information only in these circumstances:
  • Internal HR and hiring staff. Application materials, interview details, and offer information are accessible to authorized BrightCore HR personnel for the purpose of managing the hiring process.
  • Service providers. We use third-party vendors to host our website and portal, send emails, and support IT operations. These vendors may only process your information to perform services on our behalf and are required to protect it.
  • Legal and safety reasons. We may disclose information if required by law, or if we believe in good faith it’s necessary to protect our rights, your safety, or the safety of others, or to investigate suspected fraud or abuse.
  • Business transfers. If BrightCore is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to standard protections.

4. Cookies and Tracking

We use cookies for:
  • Session/login cookies — to keep applicants and employees securely logged into the portal.
  • Preference cookies — to remember display and form preferences.
  • Analytics cookies — to understand aggregate site usage.

Most browsers let you control or block cookies through their settings. Blocking essential cookies may prevent the portal from functioning correctly, including staying logged in.

5. Data Retention

  • Portal accounts. We retain applicant and employee account data, application history, and related records for as long as your account is active, and for a reasonable period afterward as needed for hiring records, legal compliance, or dispute resolution.
  • General inquiries. Quote and contact form submissions are retained for as long as needed to respond to your request and for our internal recordkeeping.

You may request deletion of your account and associated data at any time, subject to information we’re legally required to retain (see Section 6).

6. Your Rights and Choices

Depending on where you live, you may have the right to:
  • Access the personal information we hold about you
  • Correct inaccurate information — applicants and employees can update most profile details directly in the portal
  • Request deletion of your personal information, except data we must retain for legal, administrative, or security purposes
  • Opt out of marketing communications at any time
  • Control cookies through your browser settings

To exercise these rights, contact us using the details in Section 10. We may ask you to verify your identity before fulfilling a request.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including HTTPS encryption for data submitted through our Site and portal, secure password storage, and access controls limiting who at BrightCore can view applicant and employee data. No online system is completely secure, so please use discretion when sharing sensitive information.

8. Children’s Privacy

Our Site, including the applicant portal, is intended for individuals who meet the legal working age in their jurisdiction and is not directed at children. We do not knowingly collect personal information from children. If you believe we’ve inadvertently collected such information, please contact us and we will delete it.

9. Third-Party Links

Our Site may link to third-party websites, including social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

WhatsApp: +1 (334) 538-4749
Email: support@brightcorefacilityservices.biz

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any updates will be posted on this page with a revised effective date.

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